Privacy Policy

Effective Date: February 26, 2026

1. Introduction

Lightning Command Lines LLC (“we,” “us,” or “our”) operates Loadout Combat Lab (loadoutcombatlab.com). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service. By using Loadout Combat Lab, you consent to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

Account Information: When you create an account, we collect your email address, display name, and a cryptographic hash of your password. We never store your password in plain text.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, builds created, parts viewed, search queries, and timestamps of activity.

Cookies: We use a limited set of essential cookies to maintain your session and age verification status. See Section 4 for details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Operate, maintain, and improve the Service.
  • Create and maintain your account.
  • Display your builds, reviews, and other User Content to the community.
  • Analyze usage patterns to improve the platform and user experience.
  • Send service-related communications, including account verification, security alerts, and important updates about the Service.
  • Enforce our Terms of Service and protect against misuse.

4. Cookies

Loadout Combat Lab uses only essential cookies required for the Service to function. We do not use third-party advertising or tracking cookies.

  • lcl_session — Authenticates your logged-in session. Duration: 30 days. Essential for account functionality.
  • lcl_age_verified — Records that you have confirmed you are 18 years of age or older. Duration: 30 days. Essential for access control.

Because these cookies are strictly necessary for the operation of the Service, they are set without requiring separate consent. You may disable cookies in your browser settings, but doing so may prevent you from using certain features of the Service.

5. Data Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party providers who assist in operating the Service, such as hosting and database infrastructure providers. These providers are contractually obligated to protect your data.
  • Law Enforcement: We may disclose your information if required to do so by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Aggregate Data: We may share anonymized, aggregated data that cannot reasonably be used to identify you for analytics and research purposes.

6. Data Retention

Account data is retained for as long as your account remains active. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by law. Builds, reviews, and other community content may be retained indefinitely as part of the community knowledge base, but will be disassociated from your personal identity upon account deletion. Usage logs and analytics data are retained for up to 12 months and then purged or anonymized.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information:

  • Passwords are hashed using bcryptjs with appropriate salt rounds. We never store plain-text passwords.
  • Session tokens are generated using cryptographically secure random values.
  • All data transmitted between your browser and our servers is encrypted via HTTPS.
  • Access to user data is restricted to authorized personnel and systems on a need-to-know basis.

No method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your account and associated personal data.
  • Export: Request an export of your builds and account data in a portable format.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

9. CCPA Rights (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

We do not sell personal information as defined by the CCPA. To submit a CCPA request, contact us at [email protected].

10. Children's Privacy

Loadout Combat Lab is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected personal data from a child under 13, we will take immediate steps to delete that information from our systems. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

11. Changes to This Policy & Contact Information

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will post a notice on the Service and update the “Effective Date” at the top of this page. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at: [email protected]

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